5 Tips to Getting a Grip on Your Business Email Overload

5 Tips to Getting a Grip on Your Business Email Overload
If you have a business website, people will use your business email address to contact you for many possible reasons. Each day you will see your inbox grow exponentially as more people discover your business. The trick will be to get all of those emails addressed without pulling your hair out.

Getting emails from customers, potential clients and the like is a major part of your business; however, it can be overwhelming when there are other issues to deal with, such as marketing your business to others.

Here’s 5 Tips to Managing Your Business Email:

1. Decide when you will check your email. Some may think that this is a no-brainer, but you’d be surprised how many people check their email at every opportunity they get. (I know I’m addicted!) This could add up to about ten times a day. (What’s the formula for that? Let’s see. 10 times X 5 min. each = 50 minutes wasted!) No one has time for that if they are actively working their business. There are other things that need to be tended to.

2. Check your email at set times. At most, check it three times a day. It goes without saying that if you are in an active correspondence with someone that you will have to check it more often, but on a normal day, email can be checked in the morning before you begin your day, in the afternoon, and in the evening before you close up shop.

3. Set up separate email accounts for business and personal use. Using your personal email is a lot like using your home telephone number for business. You can miss messages or accidentally delete ones that you think are SPAM. A personal email account can be set up to filter differently than a business email account would be. Also, consider creating a speparate email account just for your virtual assistant if you have one. You can have your customer support email from your website sent directly to her email account.

4. Check out the features that your email provider offers. If your email is getting out of control, utilize any features that can help you organize and control your daily emails. Microsoft Outlook has many features that are perfect for handling business email. Emails can be flagged to view later and they can be filed in folders that you set up so that you can deal with similar issues all at once.

5. Create autoresponse templates that can be used to answer emails. If you just don’t have the time to deal with customer service issues at the moment, having an automatic email template that can be sent out will save you from having to write a new email for each customer service one you receive.

Email doesn’t have to be the terror of your day. Organize your emails by using the various features offered by your email account provider to make the job easier.

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